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Sales department behavior
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sales depart staff ethics
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Staff level of expert
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Tracking & reply to Customers Complains
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Arrangement for setting up the meetings
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On time reply to inquiries
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Level of flexibility in pricy
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Level of flexibility in payment terms
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On time delivery of order execution progress report
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Meeting the contractual abilities
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Meeting the proposals deadline
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On time delivery of order
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Customer Satisfaction of product design
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Customer satisfaction of quality of products
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Company after sales warranty
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Product packing quality
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Delivery of ordered items as agreed
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Level of satisfaction from provided technical and quality documentation
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Repurchase Desire
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Responsiveness of company representative
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Quality of after sales services
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